Systems and Technology Manager - Full-time / Part-time

Description

Universal Protection Service, the leader in security opportunities, is hiring for a Systems and Technology Manager. The Systems and Technology Manager is responsible for managing client-specific technology program(s) to include the oversight of new or retrofit video system projects, the initial inventory and then ongoing oversight of fire system maintenance, and the monitoring of all systems into the Thrive Intelligence Monitoring facility. Additional responsibilities include, but are not limited to, the following:

• Estimate, plan, schedule, monitor, evaluate, document and direct technology projects to ensure complete business solutions are implemented.
• On a daily basis, review alarm issues from previous day to determine if additional steps or service is needed.
• Maintain accurate alarm protocols and contacts for registered properties.
• Communicate with management regarding alarm fees and billing.
• Negotiate contracts for subcontractors.
• Design and engineer sales quotes and installations for clients as needed.
• Complete a job start-up summary to be recorded into the accounting system.
• Qualify and contact subcontractors to bid specific trade items.
• Coordinate annual alarm testing at assigned properties.
• Provide oversight and weekly progress updates on all projects that require coordination and communication with the customer.
• Coordinate repairs and service calls with appropriate vendors or technicians.

Position Requirements

Qualified applicants for the Systems and Technology Manager position will meet the minimum requirements as described below:

• High school diploma or equivalent required.
• 5+ years of related experience with security systems, fire systems, and other alarm system technology, installation, repair and maintenance; security camera technology, installation, repair and maintenance, as well as other fire, life safety or security technology systems.
• 5+ years' experience and knowledge of central station monitoring practices, procedures, protocols and operations.
• 5+ years' experience planning and coordinating construction, installation or project management with a variety of technology systems.
• 5+ years' experience and knowledge of NFPA or ANSI standards.
• Experience conducting site assessments and recommendation for security, fire, and life safety and camera systems.
• Must be able to successfully pass a post-offer/pre-employment background check and drug screen.
• Will require travel up to 25% nationally.

Universal Protection Service is an Equal Opportunity Employer. M/F/V/D
Division West - Universal Protection Service
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