Bilingual Brazilian Portuguese - Full-time / Part-time

Customer Service - Call Center Calling All Customer Service Professionals! As a Customer Service Representative in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients.assets - its clients. Responsibilities *Ensure delivery of excellence customer service through fast and accurate processing of customer request and inquiries. *Act as a first point of contact for customers. *Provide customers with desired product and service information. *Use ticketing system and other software to enter and maintain relevant data. *Log, identify, analyze and resolve customer issues related to products. *Coordinate and follow up on customer inquiries with relevant stakeholders to timely close open tickets. *Continuously learn and update product knowledge to provide excellent customer experience. *Follow the defined SOP's and guidelines to ensure compliance with companies expectations. *Maintain data confidentiality. *Share reports on daily performance. Skills Required *Portuguese & Spanish Speaker *Open and pleasant personality *Prior call center experience is an advantage *Service driven *Good communication skills *Flexible You can see it. More challenging work. A more interesting work environment. The opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. If this is what you see for yourself, you need to talk to Manpower.