Macy's CityPlace, West Palm Beach, FL: Retail Support Signing Team Lead, Full Time

Overview:

Ensuring that merchandise is properly signed is an integral part of Macy's ability to drive sales and maintain high service and integrity with our customers. As a sign team lead you will supervise a team of associates to execute this important function.

Key Accountabilities:

• Coordinate and oversee the timely execution of sign setup and removal for the entire store
• Utilize pointer reports and home store grids for sale set execution
• Conducts check audits to ensure accuracy of signing
• Maintain an organized signing and signing supplies
• Print and maintain the sign library
• Assist Merchandise Team Manager (MTM) in processing merchandise returns, price changes, marked out of stocks and damages
• Assist MTM with merchandise placement as needed
• Assist MTM with other support functions as necessary

Skills Summary:

• 1 to 3 years as a retail sales or sales support supervisor
• Demonstrated leadership and organizational skills
• Exceptional customer service standards
• Demonstrated ability to train, coach and develop associates
• Demonstrated ability to delegate and follow through on projects in a timely manner with minimal supervision
• Enthusiastic, friendly, positive energy
• Strong interpersonal and communication skills
• Consistently demonstrated initiative
• Flexible to the needs of the business

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.