Customer Service Representative

We are looking to hire a total of 50 Call Center Representatives in the next 3 month- 5 starting every week for the next 3 months on a contract to hire.

We are looking for talented Call Center Professionals that have past experience with either inbound, outbound, customer service, collections or sales calls.

The call center representative will be responsible for making outbound calls to Medicare patients to schedule in home health assessments as per Carrier mandates. The call center representative will act as a liaison between insurance carrier/broker, third party health care provider (our client) and Medicare patients to ensure that they take advantage of the free health assessment and that all of the health information is entered in the proprietary system correctly for accurate medical reporting and coding purposes.

Skills Needed:
-At least one year call center experience or relevant experience.
-Customer service driven personality, (provide "warmth, as they are dealing with the elderly population)extreme attention to detail, performance measured on accuracy of information.

Please Note: This is not a "sales" environment, but they do have a minimum quota of 100 appointments to set per week (12 meetings per day is the goal). The representatives will make between 50 and 100 calls per day, some on an automated dialer

IF YOU ARE INTERESTED PLEASE APPLY DIRECTLY AND CALL CALL CENTER RECRUITER ERICK ORELLANA AT 703-279-2404

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services.  Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit Aerotek.com.