Regional Loss Prevention Investigator - Roosevelt Field

Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We are looking for an individual to execute strategies ensuring exposure to internal and external fraud losses are kept to a minimum.

From attentive salespeople to meticulous tailors and innovative merchants, our teams are comprised of talented people who work hard to delight the customer. When you join a Nordstrom Store, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.

The ideal regional loss prevention investigator is motivated, results oriented and committed to providing outstanding customer service every day.

Responsibilities

• Reduce and control fraud losses by developing, initiating and resolving a variety of investigations
• Identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Apply knowledge and proper use of investigative tools and loss prevention systems
• Develop and maintain beneficial relationships within Nordstrom and with industry partners
• Achieve quality, productivity and integrity standards for investigations
• Prepare and present accurate documentation
• Maintain a high level of confidentiality
• Assess and assist in emergency situations

Qualifications

• Prior experience in loss prevention required
• Proficiency in MS Office Suite of applications
• Strong understanding of both APIS and XBR
• Highly analytical; ability to research questions and review facts to make accurate decisions
• Strong verbal and written communication skills
• Commitment to data integrity and accuracy
• Proven ability to develop relationships with various business partners
• Ability to work a flexible schedule based on department and store needs

Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We're proud to be named to Fortune™ magazine's list of '100 Best Companies to Work For.' We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers.

As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and profit sharing plan and much more.

We are an equal opportunity employer committed to providing a diverse environment.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No visa sponsorship is available for this position.