Sr Collector

We are seeking a Bilingual (English/French) Senior Collection Associate to impact the organization by preparing weekly and monthly reports, participating in client meetings and calls, researching and resolving disputes.

Duties may include but are not limited to the following:

• Contact customers for the collection of outstanding invoices and disputes
• Send written communications via email, fax, etc. to customers regarding the outstanding balances on their account 
• Provide Customer Collection functions and analysis
• Daily interaction with key client personnel
• Complete as requested, month-end processes, i.e., client reports, month-end reports and ad hoc reports
• Work closely with Accounts Receivable Administrator to assist in closure of any deductions or variances
• Work with Client Management Associate to keep current with any client/customer changes
• Update working logs on a daily basis
• Strive to retain percentages of less than 4% on outstanding collections over 90 days

Knowledge and Skills:

• Must be fluent in writing, reading and speaking both English and French
• Proven organizational skills
• Detail oriented
• Excellent problem-solving skills
• Excellent oral and written communication skills
• Strong analytical skills
• Must be proficient with Microsoft Office (Word and Excel)
• Accepts change and overcomes obstacles with a positive attitude
• Ability to thrive in a team environment
• Self directed individual with a personable demeanor
• Effectively communicate with all levels of the Healthcare Logistics Group personnel as well as french speaking clients and french speaking clients' customers