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in Eau Claire, WI

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Hours Full-time, Part-time
Location Eau Claire, WI
Eau Claire, Wisconsin

About this job



Position Description:



Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


If it sounds too good to be true, consider this: Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways.

Primary Responsibilities:


  • Researching errors by comparing enrollment error reports against system information along with CMS (Center for Medicare and Medicaid Services) records.

  • Sending correspondence to members or CMS (Center for Medicare and Medicaid Services) to gather information or provide updates for corrections.

  • Reconciling reports

  • Performing basic clerical functions with proficient PC skills

  • Analytical and Researching techniques to trend or quantify projects

  • Initiate and assist with developments/ changes to increase or change quality and productivity

  • Preparing, processing, and maintaining new member or group enrollments

  • Responding to member eligibility or group questions & verify enrollment status

  • Working with various types of member correspondence

  • Reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes

  • Inventory control of member and group transactions

  • Positions in this function are responsible for preparing, processing and maintaining new member or group enrollments.

  • Positions may load new member or group data into the enrollment database & update the database with changes.

  • Positions may also respond to member eligibility or group questions & verify enrollment status.

  • Positions may work with various types of member correspondence.

  • Positions may also be responsible for reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes.

  • Positions may also be responsible for inventory control of member and group transactions.

  • Limited work experience.

  • Works on simple tasks using established procedures.

  • Depends on others for guidance.

  • Work is typically reviewed by others.

Requirements


Requirements:




  • High School Diploma/ GED

  • 6+ months of experience in an office setting center setting and computer as the primary instruments to perform job duties is required

  • Intermediate proficiency with Windows PC applications, which includes the ability to learn new and complex computer system applications is required

  • Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product is required

  • Working Hours 8:00am - 4:30pm Monday - Friday
Assets:

  • 1+ years MS Office experience is preferred

  • Previous Healthcare insurance industry experience is preferred

  • Previous Enrollment/ Eligibility experience preferred

  • Typing and 10-Key experience preferred

  


Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 17 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, Military families and Veterans wherever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.


 


Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. 


 


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.