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Accounting - Reconciliations with Customer Service Experience - Las Vegas, NV
| Hours | Full-time, Part-time |
|---|---|
| Location | Las Vegas, NV Las Vegas, Nevada |
About this job
- Perform reconciliations of premium payments and membership reports to identify discrepancies and follow through to ensure outstanding balances are collected and/ or resolved
- Enter membership, group, billing and rate transactions in accordance with company policies and procedures
- Coordinate and communicate with all internal and external customers that interact or that are impacted by decisions affecting revenue, membership and eligibility
- Utilize multiple reports to research, resolve, and perform regular maintenance to ensure the accuracy of enrollment, eligibility, billing transactions and commissions
- Review and validate premium billing statements for groups and individuals to ensure accurate and timely financial reporting
- Responsible for medical and ancillary product premium billing
- Interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies
- Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function
- Educate customers regarding the availability of receiving invoices and remitting payments through online applications
- Monitor outstanding balances and take appropriate actions to ensure clients pay as billed
- Manage the preparation of invoices and complete reconciliation of billing with accounts receivables
- May also include quality assurance and audit of billing activities
Requirements
- High school diploma/ GED is required; Associates or Bachelor's degree preferred
- 1+ years customer service experience analyzing and solving customer problems required; 2+ years is preferred
- Must be able to type 35+ WPM preferred
- 6000+ KPH alpha numeric typing is preferred
- Demonstrate basic proficiency in Microsoft Excel and Windows PC applications required
- Any combination of billing, accounts receivable, accounts payable, broker commissions, accounting and cash receipts experience is preferred
Careers at
UnitedHealthcare Employer & Individual. We all want to make a difference
with the work we do. Sometimes we're presented with an opportunity to make a
difference on a scale we couldn't imagine. Here, you get that opportunity every
day. As a member of one of our elite teams, you'll provide the ideas and
solutions that help nearly 25 million customers live healthier lives. You'll
help write the next chapter in the history of healthcare. And you'll find a
wealth of open doors and career paths that will take you as far as you want to
go. Go further. This is your life's best
work.
Diversity creates a healthier atmosphere: All
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, protected veteran status, or
disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to
pass a drug test before beginning employment. In addition, employees in certain
positions are subject to random drug testing.
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