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Fraud Service Representative - Full-time / Part-time
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | TBD New Braunfels, Texas |
About this job
CBE Companies is looking to fill Fraud Service Representative positions for our new site coming to the New Braunfels, TX area.
Position Responsibilities:
*Analyze account processes and transactions to identify undetected frauds and correlated activities (for example a series of highly suspicious activity leads to ultimate fraud)
*Reviews, identifies and deters fraudulent activity
*Look for trends to proactively identify characteristics of "good" vs. "fraudulent" orders
*Takes inbound calls from consumers related to potential fraudulent activities
*Analyze available information via multiple internal and external tools to identify the issue and bring resolution in order to improve current cash flow and revenue stream initiatives
*Reduce fraud losses while improving customer experience & protection
Job requirements:
*High School Diploma or equivalent
*Minimum of one year of experience operating a computer in a Windows based environment
*Minimum of one year of work experience in a customer service environment
*Strong work ethic demonstrated through attendance and schedule adherence
*Ability to analyze and problem solve
*Excellent verbal and written communication skills
*Self-starter with great attention to detail
*Demonstrated ability to work independently and as part of a team in a dynamic and fast-paced environment. Must be able to manage multiple projects simultaneously, adapt to changing priorities and meet aggressive deadlines.
*Ability to learn new information and integrate processes
Interested candidates who have a desire to get on board early with a rapidly growing company should submit their resume. Learn more about our company by visiting www.cbecompanies.com.
EOE AA M/F/Vet/Disability. Background checks & drug testing required.
Position Responsibilities:
*Analyze account processes and transactions to identify undetected frauds and correlated activities (for example a series of highly suspicious activity leads to ultimate fraud)
*Reviews, identifies and deters fraudulent activity
*Look for trends to proactively identify characteristics of "good" vs. "fraudulent" orders
*Takes inbound calls from consumers related to potential fraudulent activities
*Analyze available information via multiple internal and external tools to identify the issue and bring resolution in order to improve current cash flow and revenue stream initiatives
*Reduce fraud losses while improving customer experience & protection
Job requirements:
*High School Diploma or equivalent
*Minimum of one year of experience operating a computer in a Windows based environment
*Minimum of one year of work experience in a customer service environment
*Strong work ethic demonstrated through attendance and schedule adherence
*Ability to analyze and problem solve
*Excellent verbal and written communication skills
*Self-starter with great attention to detail
*Demonstrated ability to work independently and as part of a team in a dynamic and fast-paced environment. Must be able to manage multiple projects simultaneously, adapt to changing priorities and meet aggressive deadlines.
*Ability to learn new information and integrate processes
Interested candidates who have a desire to get on board early with a rapidly growing company should submit their resume. Learn more about our company by visiting www.cbecompanies.com.
EOE AA M/F/Vet/Disability. Background checks & drug testing required.
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