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PBM Client Services Specialist - Irvine, CA
| Hours | Full-time, Part-time |
|---|---|
| Location | Irvine, CA Irvine, California |
About this job
Position Description:
Energize your career with one of Healthcare's fastest growing
companies.
You dream of a great career with a great company – where you can
make an impact and help people. We dream of giving you the opportunity to
do just this. And with the incredible growth of our business, it's a
dream that definitely can come true. Already one of the world's leading
Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to
operate our Service Centers, improve our Service levels and help people lead
healthier lives. We live for the opportunity to make a difference and right
now, we are living it up.
This opportunity is with one of our most exciting business areas:
Optum –a growing part of our family of companies that make UnitedHealth Group a
Fortune 14 leader.
Optum helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions, and treatments;
helping them to navigate the system, finance their Healthcare needs, and stay
on track with their Health goals. No other business touches so many lives in
such a positive way. And we do it all with every action focused on our shared
values of Integrity, Compassion, Relationships, Innovation, and Performance.
service issues and is a critical component in the overall member and client
experience. This request is to backfill a PSS role. This role works with a
designated team within UHC to collaborate on resolution of complex Pharmacy
Service issues. Provide support to the Client Service
and Account Service Teams in the management of member- and customer-specific
escalated issues and/or service concerns. Act as SME for Pharmacy Benefit
design, products, and programs. Provider support to Client Management Teams for
on-boarding of new team members. Also serve as a Trainer to Client Management Teams on
UHC, UHC Affiliate and Acquired Entity Pharmacy plans and operations.
Requirements
- High School Diploma/GED
- 1+ year of work experience in the Pharmacy Benefits Management Industry or Healthcare Operations Industry.
- 1+ year of experience Microsoft Office Suite, including Word and Excel.
At
Optum, you will perform within an
innovative culture that's focused on transformational change in the Healthcare
system. You will leverage your skills across a diverse and multifaceted
business. And you will make contributions that will have an impact that's
greater than you've ever imagined.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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