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Wellness Coordinator - Houston, TX - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Houston, TX Houston, Texas |
About this job
Position Description:
Energize your career with one of Healthcare's fastest growing
companies.
You dream of a great career with a great company – where you can
make an impact and help people. We dream of giving you the opportunity to
do just this. And with the incredible growth of our business, it's a
dream that definitely can come true. Already one of the world's leading
Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to
operate our Service Centers, improve our Service levels and help people lead
healthier lives. We live for the opportunity to make a difference and right
now, we are living it up.
This opportunity is with one of our most exciting business areas:
Optum –a growing part of our family of companies that make UnitedHealth Group a
Fortune 17 leader.
Optum helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions, and treatments;
helping them to navigate the system, finance their Healthcare needs, and stay
on track with their Health goals. No other business touches so many lives in
such a positive way. And we do it all with every action focused on our shared
values of Integrity, Compassion, Relationships, Innovation, and Performance.
Primary Responsibilities:
In this position you will be conducting Outreach calls to assess the needs of the Members. You will document the information gathered during the calls in multiple databases. You will be receiving calls via a phone queue and will be engaging Members in Wellness programs. These calls are from Members and Referral partners and require excellent Customer Service skills. You will assist in scheduling appointments for Members with the Life Coaches as well. Other duties, as assigned.
Requirements
Required Qualifications:
- Bachelor's Degree.
- Computer skills, including the ability to navigate within a Windows environment and Microsoft Office proficiency to include creating & editing documents with Word, plugging in data, editing spreadsheets, sorting, & filtering with Excel, and sending/receiving emails and setting appointments with Outlook.
- 6+ months of experience organizing professional projects.
- 6+ months of Customer Service experience.
- 6+ months of experience working independently, with little supervision.
- Master's Degree in a Behavioral Health discipline.
- Knowledge of or the ability to research and connect with community resources.
- Experience with Outpatient services.
- Medical Benefit education and a familiarity with Facility-based Care operations.
At
Optum, you will perform within an
innovative culture that's focused on transformational change in the Healthcare
system. You will leverage your skills across a diverse and multifaceted
business. And you will make contributions that will have an impact that's
greater than you've ever imagined.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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