Store Manager - Full-time / Part-time

We Have a Client in the East Bay that is looking for a Store Manager. This is a new position for this area. This is a Direct Hire position.



Summary

The Store Manager overall responsibility is to deliver the highest customer service to increase sales, profitability and the success of the “Company” through: overseeing the hiring, training, and motivation of “Company” employees; overseeing and executing sales plans; implementing marketing plans as directed, controlling costs and improving profitability; and consistently exceeding customer expectations. The Store Manager should have strong knowledge of functional support areas, including our core business, sales, finance, human resources, training, marketing, and payroll.

Responsibilities/Tasks

• Drives financial statements and continual improvement of key areas of the business.
• Works with Marketing Director to develop to implement and execute the “Company”-marketing plan.
• Works with Customer Service Representatives and In Home Consultant to develop and execute the “Company” sales plan.
• Ensures the profitability of moves as well as exceptional customer service.
• Responsible for establishing staffing requirements, conducting interviews, new hire process and training of new employees.
• Responsible for employee accountability and adherence to “Company” and system standards and policies.
• Responsible for employee development, accountability and corrective action programs.
• Oversees all workers compensation and unemployment claims.
• Oversees Store Safety Plans, Safety Committees and insures a safe work environment.
• Ensures “Company” compliance with all DOT regulations and FMCSA guidelines.
• Assists and works with Home Office personnel on the development and rollout of key improvement initiatives for the system.
• Ensures and recommends the appropriate training and development programs for staff offered through Company university ? and other authorized vendors to further the knowledge of the system
• Actively participates in community, industry or other relevant associations.
• Drives communication upward through daily, weekly, and monthly reports of all functional areas for executive review
• Other duties as assigned by the Owner.

Supervisory

Responsible for the direction and day-to-day supervision of all field and office staff.

Education/Experience

Bachelor’s Degree in business, management, or other related field is required. A master’s degree is highly preferred.

OR

A minimum of 5 years of business, management, or other relevant experience is required. “COMPANY” or moving industry experience is preferred.

Skills/Knowledge/Abilities (SKA) Required

Extensive knowledge of “COMPANY” system policies, procedures, and industry

Strong understanding of financial statements

• Excellent oral and written comprehension and communication skills

Excellent organizational and time management skills

Demonstrated ability to lead by example to motivate, develop, and direct people

Ability to assess the performance of self, employees, and “Company” to make improvements or take corrective action

Strong decision making ability

Understanding of and commitment to customer service and the “COMPANY” core values

Must be proficient with the following Microsoft applications:

o Excel

o Word

o Outlook

Work Environment

Work is generally performed in an office setting with no unusual hazards; however, occasionally lifting of up to 100 pounds may be necessary. Travel is minimal, but may be require for training purposes.

The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other job-related criteria.

“COMPANY” is an Equal Opportunity Employer. Diversity is valued and “COMPANY” will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an “at will” basis. Nothing herein is intended to create a contract.