Inside Sales - Full-time / Part-time

Job Title : Account Representative Reports to: National Sales Director



Position Overview: Under general supervision this position is accountable for promoting and finalizing the sale of products and services.

Essential Duties and Responsibilities:

Responsible for expanding relationships with assigned clients by providing expertise in the development of customer applications, supply suitable solutions to fulfill these applications.

Identify, qualify and secure new clients. This equates to 80% of this role.

Conducts quantitative and qualitative analysis of territory needs and opportunities.

Participate in activities that promote the company, i.e. trade shows, chamber events, customer appreciation activities, etc.

Meet / exceed sales quotas and established key performance indicators. Utilize prescribed best practices methods of selling.

Prepare all company reports and correspondence as required.

Maintain sales statistics on database.

Work closely with management to develop new sales strategies, product recommendations, pricing plans.

Additional job duties as assigned.

Core Competencies:

Oral Communication - Exceptional communication, phone and interpersonal skills to effectively communicate with a wide variety of clientele, internal personnel and vendor sources

Written Communication – writes clearly and informatively

Interpersonal Skills - Focuses on solving conflict, not blaming; keeps emotions under control

Teamwork - Balances team and individual responsibilities

Judgment - Exhibits sound and accurate judgment

Design - Demonstrates attention to detail and highly organized for maximum efficiency

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; uses reason even when dealing with emotional topics. Provide product advice to customers

Professionalism – Represents the Company in a positive and professional manner; approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; follows through on commitments

Adaptability - Adapts to changes in the work environment; able to deal with frequent changes, delays, or unexpected events

Planning/Organizing - Prioritizes and plans work activities uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans. Strong multi-tasking and coordination abilities to meet tight deadlines

Quality - Demonstrates accuracy and thoroughness

Quantity - Meets productivity standards; completes work in timely manner

Action - Exceptional follow-through/follow-up abilities to facilitate sales/client requests

Attendance/Punctuality - is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Minimum Job Requirement:

Minimum 3 years in SaaS (service-as-a-software) sales with education/corporate/business accounts

Sufficient computer literacy to use required business tools and to demonstrate technical products.

Proficiency in oral and written English language communication.