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About this job

Courtyard Los Angeles Pasadena/Monrovia

The Front Desk Clerk is a member of the Front Office team. S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

MUST BE ABLE TO WORK GRAVEYARD ONCALL TO ONE DAY A WEEK!

A naturally upbeat personality candidate is ideal.

Flexible schedule is a MUST. Must be able to work weekends.

Most be able to adhere to attendance requirements.

Must be able to balance shift and do light math.

Must be able to retain and apply on going training.

Must be a person able to follow up and problem solve hourly.

Must be able to follow directions in touch situation.

The Courtyard Los Angeles Pasadena/Monrovia is nestled at the foot of the San Gabriel Mountains off the 210 Freeway Arcadia exit. The hotel features 9 floors, 152 guest rooms and 7 meeting rooms with 5,062 sq ft of total meeting space and a new lobby.

Our hotel's Monrovia setting features a full-service restaurant, open for breakfast and dinner. To wind down after a busy day, visit our Lobby Bar or opt for room service and dine in the comfort of their spacious hotel room.

Our Guests can come experience one of the top hotels in Monrovia, centrally located near local businesses, shopping, dining and attractions. Our Guests can host their wedding reception or business gathering in our meeting rooms and banquet halls featuring more than 5,000 square feet of flexible event space with help from our professional event planners. Our Monrovia, CA hotel guest rooms feature fresh new amenities in a warm and welcoming environment our travelers have come to expect. They can experience the ultimate comfort with plush bedding, a resourceful work area featuring 32-inch high definition TV's and free high-speed wireless internet that help our guests feel like they are home.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer