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Clinical Administrative Coordinator - Houston, TX
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Houston, TX Houston, Texas |
About this job
Position Description:
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.(sm)
Our Customer Service teams have a serious responsibility to make every contact informative, productive, positive, and memorable for what it says about how much we care.
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.(sm)
Our Customer Service teams have a serious responsibility to make every contact informative, productive, positive, and memorable for what it says about how much we care.
Primary Responsibilities:
- Respond to incoming Provider and Enrollee calls.
- Enter notifications, Providers' status of an existing notification, and determining if notification is required.
- Complete Notification Wizard, along with ICD-9 and CPT Coding.
- Provide excellent Customer Service to both Providers and Enrollees.
- Assist with faxes and emails.
- Build authorizations in UHC systems.
- Provide clear and accurate documentation.
Requirements
Required Qualifications:Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 17 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans wherever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM
- High School Diploma/GED.
- 2+ years of experience in a Clinical setting using the telephone and computer as the primary instruments to perform the job duties.
- 2+ years of professional experience in a Clerical or Administrative role.
- 1+ year of Call Center experience.
Preferred Qualifications:
- Experience in Healthcare or Insurance/Benefits.
- Medical Terminology/Coding (ICD-9 and CPT) experience.
- Hospital, Physician, or Medical/Clinical experience.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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