Food Service Supervisor (Hourly) - Full-time

Job Summary: The location supervisor oversees the operations of their location to ensure all food is prepared and served according to health and safety regulations, the facility is clean and the customers are satisfied with their service. They assist in managing the staff and play a large role in the ability to maintain positive employee relations and a positive team environment.

Essential Tasks and Responsibilities:
*Responsible for opening and closing the building according to expectations of the management team
*Oversees setting up and breaking down of work stations
*Oversee the sanitation of work stations including floors, worktables, walls, refrigerators, meat blocks, equipment, and utensils
*Oversees the cashiers on duty and ensure that they are properly trained and adhere to the cashier policy
*Responsible for cash handling, safe verifications, preparing deposits
*Oversees the cooking and preparation of food items for the day according to recipes and brand requirements
*Responsible for making sure the staff uses correct portions when preparing and serving items on the line
*Must have high-level product knowledge and ability to train the staff to effectively service the customer
*Ensure staff completes daily temperature logs
*Oversee the product merchandising, line displays, and distribution of marketing materials
*Delegate tasks to employees as necessary
*Provide on-going coaching and performance feedback to staff members
*Assist managers with employee discipline sessions, attendance logs, and maintaining up to date contact information
*Inform management of escalating employee conduct issues
*Responsible for making sure the staff properly disposes of waste
*Responsible for making sure each station has taken samples of all food items on the line prior to serving the customers
*Greet customers as they enter and leave the location
*Ask customers about the quality of their service and handle any complaints (with assistance from the manager on duty) while maintaining a positive attitude and smile
*Oversee staffing during peak times of operation and deal with labor shortages as needed
*Assist managers with administrative tasks, scheduling, ordering and inventory responsibilities
*Ensures each station has the equipment and supplies needed to serve the customers

*Maintain a professional appearance
*Ensure uniform compliance of the staff members
*Maintain a safe work environment by enforcing all safety standards and assisting with STEP observations
*Able to follow detailed written and verbal directions
*Able to lift, carry, push and pull objects up to 40 lbs
*Able to walk and stand for extended periods of time, up to 6 hours

Additional Job Functions:
*Cross-train for all hourly positions at you location
*Work in other areas or departments as required by your manager
*Perform task as requested by your manager on a weekly, bi-weekly or monthly basis
*Completion of any task requested by a supervisor or member of the ARAMARK management team.

Supervisory Responsibilities: Supervises the staff and sanitation of facilities at the location. Responsible for opening and closing the building, managing employee issues, and making sure the location is staffed appropriately.

Required Qualifications:
*Great customer service and communication skills
*Strong leadership skills
*Time management, organization, and multi-tasking skills
*Ability to work successfully in a team environment promote team work
*Ability to use confidential information in an appropriate manner and protect employee privacy
*Ability to manage people and have accountability for company assets
*Ability to work in a fast-paced environment and effectively use problem solving and decision making skills
*Basic computer skills and ability to quickly learn new technology systems
*Previous supervisory experience or experience in the food service industry

Desired Qualifications:
*1 year of supervisory experience
*3 to 6 years experience in the food service industry
*High school education or equivalent
*Interest in self development and desire to learn

Work Environment: Most often works in front-of-house. Requires ability to work inside kitchen area, interact with heated equipment, chemicals, steam and other at risk conditions. Requires frequent lifting and repetitive motion

FRAUD ALERT: Aramark will never ask an applicant to supply his or her social security number electronically or via email to apply for a job with ARAMARK.

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with Aramark without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other classification protected by applicable federal, state or local law.