Customer Service Rep

Description

If you want to be part of something special, Medline is the place for you! One of Dubuque's fastest growing companies, Medline has expanded its local office from 25 to over 425 employees in just 14 years.

As a Customer Service Representative for Medline you will provide World Class Customer Service to our large customer base in our heavy call volume, fast paced Sales Service Center. Some responsibilities include the placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes.

We are looking for motivated, excited, and detail-oriented people to fit into our unique environment. Ideally you will have previous contact center experience, very strong computer skills, and strong familiarity with medical terminology. Experience with homecare, insurance billing and credit/collections/finance is equally important. A high school diploma or equivalent is required; some college is strongly preferred.

In return, Medline offers a business casual, entrepreneurial work environment with strong growth potential; a competitive compensation package; along with a complete benefits package including medical/dental/vision/life insurance; education assistance; 401(k) with company match and much more!

Qualification

* Excellent communication, organization, and follow-up skills
* Exhibit a strong desire for customer focus and satisfaction
* Ability to organize multiple tasks
* Ability to work independently or in a team environment
* Computer skills that include MS Word, Excel, SAP, and efficient use of the internet and e-mail