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Call Center Customer Service Representative 9/15 - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Richardson, TX Richardson, Texas |
About this job
Connextions, Inc. is currently searching interviews for Professional Customer Service Agents to add to our Richardson, TX team. Connextions is owned by OptumHealth, a subsidiary of UnitedHealth Group. It is the premier growth, retention and service solutions company, aimed at the unique and complex distribution needs of the healthcare market.
Provide customer service and support. Handles member calls via telephone as it relates to their prescription. Deliver the highest level of quality customer service through the execution of responsiveness, reliability, assurance/confidence, accuracy, and professionalism on every member interaction in a fast paced call center.
Minimum Requirements
EDUCATION/EXPERIENCE
High school diploma or equivalent (GED, HSED) is required; or related experience and/or training; or equivalent combination of education and experience.
Respond to inbound member calls. Must complete calls accurately and in a professional manner. Experience using internet, windows applications. Excellent verbal communication.
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