Receptionist/Customer Service

A growing business in the wholesale/manufacturing industry seeking a receptionist/customer service representative to perform various administrative duties and to assist in daily operations of the office. The ideal candidate for this position is a self-motivated team player with a positive attitude and great interpersonal skills.

Job Description:
- Answer phones
- Assist walk-in customers
- Answer customer questions regarding technical issues, product application, defects, order status, etc.
- Respond to customer inquiries via email
- Take phone orders and enter purchase orders
- Investigate customer claims of shipping errors, shortages and overages
- File UPS claims
- Assist with backorders
- Prepare USPS mailings
- Sort and distribute mail daily
- Occasional filing
- Other administrative duties as assigned

Attributes of a successful candidate include:
- Time management
- Multitasking
- Positive, compassionate, can-do attitude
- Willingness to be flexible and help whenever/wherever needed
- Organized
- Personable and professional
- Quick learner
- Patient
- Enjoy working with others
- Punctual

Qualifications:
- Strong written, verbal, and telephone communication skills
- Proficient with Microsoft Office including Excel -- Quickbooks and ACT a plus
- Ability to work independently and as part of a team
- Strong problem solving skills
- Meticulous attention to detail
- Ability to organize and prioritize tasks
- High school diploma or equivalent

Part time/full time position - 25-40 hrs/wk
Schedule is during office hours: 8am - 5pm, Monday through Friday.
If qualified please submit resumes to jobs.centennialco@expresspros.com.