Data Entry - Full-time / Part-time

DATA ENTRY PROCESSORS
Summary:
Performs a variety of routine and non-routine data processing and customer support including but not limited to processing internal payments, assisting subscribers through both Inbound and live agent dialing support.

Essential Duties/Responsibilities:


Must have 10 key speeds of 10,000 keystrokes per hour. Position will require a typing speed of 35 words per minute.

All offline Contact Center Transaction Specialist must be flexible to work the Contact Center hours of operation between 7:00am and 9:15pm Monday through Saturday. All positions are subject to schedule changes.

Excellent organizational skills and the ability to work well with minimal supervision.

Must have the ability to recognize professional needs and ask for assistance or tools when necessary

Reviews and makes necessary corrections to information entered.

Contributes to a team effort and accomplishes related results as required,

Maintains confidential information.

Performs general clerical duties such as typing and contacting customer.

Perform other job related duties as assigned.

Knowledge, skills, and abilities:


Desire to work in a professional, ever-changing and fast-paced environment.

Must be dependable, flexible, organized, and task-oriented and have a strong work ethic.

Must have a sense of urgency when meeting deadlines and dealing with time-sensitive information.

Must have the ability to recognize professional needs and ask for assistance or tools when necessary.

Must be able to follow directions in verbal and written format.

Communicate efficiently and effectively both verbally and in writing.

Interact and maintain good working relationship with individuals of varying social and cultural backgrounds.

Detailed oriented and possess skills in ten-key touch.
Education & Experience:

Must have a high school diploma or GED.