Behavioral Health Care Advocate – After Hours, Part-Time in Houston, TX

Care Advocates on the After Hours team are responsible for case management and utilization review of behavioral health including mental health and substance abuse services. This department is a 24/7 operation. 

 

****Must be able to will work nights, weekends, and holidays. Weekdays starting at 4-5pm and day hours on Saturdays and Sundays****

*Shift differentials will apply. 

 

 

Responsibilities for a Behavioral Care Advocate include:

 

Focus on initial inpatient admission and appropriate community based services for psychiatric and chemical dependency patients

Reviewing clinical assessments and determining appropriate levels of care

Obtaining information from providers regarding outpatient requests for treatment

Determining if additional clinical treatment sessions are needed

Managing inpatient and outpatient mental health benefits cases throughout the entire treatment plan

Administering benefits and reviewing treatment plans

Coordinating benefits and transitions between various areas of care

Identifying ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas

 

 

 

 

What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

 

Licensed Master's degree in Psychology (Ph.D./PsyD), Social Work (LCSW), Counseling (LPC), Marriage and Family Therapy (LMFT) or an RN with 2+ years of experience in behavioral health

License must be active and unrestricted

2+ years of experience in a related mental health environment

Proficiency with Microsoft Office Suite programs (Word, Outlook, and Internet)

Ability to learn and navigate multiple proprietary software applications

Excellent communication skills

Ability to thrive in a fast-paced environment

Able to work the hours outlined in the job description

 

 

Inpatient experience

Dual diagnosis experience with mental health and substance abuse

Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients

Crisis intervention experience

Previous experience working in a fast-paced, high volume work environment

Previous experience in a telephonic (phone based) role

 

 

OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

 

 

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

 

 

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

 

 

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.




UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

 

 

 

 

 Job keywords:  Behavioral Health, Mental Health, substance abuse, inpatient, provider relations, telephonic, LMFT, Psych RN, RN, Registered Nurse, LPC, LCSW, Licensed Clinical Social Worker, Social Worker