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in Colorado Springs, CO

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About this job

Are you looking for a work environment that is growing, thriving and has a passion for people? Do you want a career that will take you places and give you new experiences? Are success, personal growth and fun on your list of must haves?

If you've answered yes to these questions, apply to join STARTEK, a global leader in the Business Process Outsourcing industry! We are able to deliver award-winning quality results through our people, processes, and passion. When you succeed, we succeed. We take the time to look for individuals who have a heart for customer service, a promise of employee contribution, and the potential to grow with our company.

It's not WHAT we do that makes STARTEK different; but rather, HOW we do it.

Essential Duties & Frequency Performed

Develops recruiting, sourcing and retention strategies and related action plans while implementing best practices to support the talent needs of the organization. Serves as primary liaison between senior leadership and the site recruiting team. Uses various traditional and non-traditional recruiting techniques. Participates in the development, implementation and administration of creative and strategic processes, tools

Manages recruiting budget and expenses and plans out needs 6 months to 1 year.

Responsible for Labor Market Report and Analysis.

Identifies the recruiting, sourcing and retention implications of the business strategy.

Anticipates client's needs and delivers talent solutions that enable the execution of the business strategy.

Oversees filling of all open positions/ requisitions in a timely fashion and with a diverse slate of candidates.

Drives results, ensuring that staffing activity is meeting/exceeding client requirements.

Thorough understanding of all federal and state regulations affecting areas of recruitment and selection and remains current with changes in employment laws.

Contributes to the development and consistent execution of best practices in staffing and recruitment using labor market analysis

Other duties as assigned.

Responsibility & Decision Making Authority

  • Manages the Recruiting Coordinator and Associate Recruiter by providing leadership, direction and mentoring.
  • Field Related
  • Complete understanding of the general and technical aspects of recruiting
  • Skills & Abilities
  • Fluent in speaking and writing English.
  • Ability to effectively communicate and interact with all levels of personnel within the organization and the general public.
  • Solid organization skills with the ability to adapt to changing priorities, meet deadlines and work well under pressure.
  • Solid knowledge of computers and software applications including Microsoft Office Suite of products - Excel, Outlook, PowerPoint and Word.
  • Ability to work in a highly deadline-driven and fast-paced environment.
  • Strong knowledge of recruiting/sourcing processes, procedures, organization and tools.
  • Knowledge of behavioral interview techniques.

Requirements

Education & Experience

Education :
High School Diploma or GED with a minimum of one (1) to two (2) years related experience or equivalent combination of education and related experience


Job Experience : One (4) year with high recruiting experience. Call centre/center experience preferred.

Equipment Used
Personal computers/video display terminal (including mouse, external hard drives, etc.), printers, scanners, copiers, facsimile, telephones and other commonly used office accessories/equipment. Equipment requires involved set-up, adjustments and operational procedures (e.g. word processing equipment, personal computers, scanners and digital copier/printer).

Working Conditions

Physical Requirements: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Physical Activities:

Talking - Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to others accurately, loudly or quickly.
Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
Repetitive Motions - Making substantial movements (motions) of the wrist, hands, and/or fingers.

Visual - The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing figures; transcribing; viewing a computer terminal; and/or extensive reading.

Reports To
Recruiting Manager or above