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Customer Service Rep - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Redmond, WA Redmond, Washington |
About this job
We are looking for experienced call center agents to assist in answering inbound calls for a medical device company in Redmond. If necessary agents will need to escalate calls to the tier 2 customer service representatives. Bilingual agents are a plus but not mandatory. Candidates need to have experience working in a call center environment. The focus needs to be on the product, which is the customer, and learning the system. Being knowledgeable about healthcare is a plus but it's not mandatory. This isn't a transactional inbound call center so the Agent needs to be able to handle a call and only escalate it if necessary striving for one call resolution.
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
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