Vice President of Sales and Marketing - Crossroads - Full-time

Interstate Hotels & Resorts

Job overview

Position is responsible for assisting the DOSMs/SM/GM in a region with short/long term planning and day to day operations of the hotel’s sales & marketing department. Position is also responsible for supporting SVP Sales & Marketing with tactical planning, project assignments and execution of sales, marketing, public relations and e-commerce distribution. Provides regular oversight of all top-line revenue activities including, but not limited to forecasting, SMART Plans, Pricing, eCommerce and market share penetration.

What you will be doing

• Provides Guidance to the DOSMs/SMs/GMs in the overall solicitation efforts of the sales, eCommerce, catering & revenue management teams in a manner consistent with established standards and policies.
• Assists with human resource efforts for the Sales Department in the region, while consulting with SVP of Sales & Marketing. Is directly involved in recruiting, hiring and supports training, motivation and retention efforts for DOSMs and their staffs. Coaches and develops individuals to enhance productivity and growth.
• Ensures hotels in the region implement appropriate company/brand programs and DOSMs are managing the department operations in a manner consistent with established policies and procedures. Reviews forecasts monthly, business plans, statements and a variety of internal/external reports.
• Reviews and make recommendations for the department’s business plans and actions.
• Ensures DOSM is developing and continually enhancing relationships with internal and external customers, Ownership, industry/community, organizations, peers, professional associations and the media.
• Guides DOSMs/SMs/GMs as needed on actions resulting from surveys, and analysis of competition, market trends, and customer needs in an effort to develop/modify new plans, actions and programs.

Requirements

• Ability to perform critical analysis and recommendations.
• Ability to manage extensive amounts of information and provides constructive feedback/direction.
• Extensive knowledge of marketing, eCommerce, sales systems, negotiating and sales procedures associated with the hotel industry.
• Excellent written skills sufficient to produce sales and marketing communication that properly reflects the IHR Image.
• Excellent spoken, creative thinking, sales training and presentation skills
• Considerable ability to listen effectively.
• Ability to work effectively both independently and as a team.
• Ability to delegate, manage and organize complex projects and establishes priorities consistent with department/hotel objectives.
• Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy.
• Ability to manage multiple projects, meet and work effectively under time and resource constraints
• Ability to effectively lead team of professionals

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer