Clinical Administrative Coordinator - Maryland Heights, MO

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.(sm)

Our customer service teams have a serious responsibility to make every contact informative, productive, positive, and memorable for what it says about how much we care.

In this position you will be making inbound and outbound calls. On these calls you will be interacting with nurses, case managers and the member population. Research skills will be necessary as some complex health diagnosis are discussed over the telephone. Sensitivity to the retirement population is required. This is a team environment,  You have to be able to sit for long periods of time as this is a call center environment. You will have no direct reports and this entry level position will help groom you into a managerial position if you are looking for career growth opportunities. This is a very structured schedule with set lunches and breaks. You will be expected to be in your desk ready to work at 10:30 am.

• HS Diploma/GED
• Availability from 10:30 am - 7:00 pm M-F, and as needed for overtime.
• 2+ years of customer service experience analyzing problems and solving customer problems.
• Proficiency with Microsoft Word and Excel is required.
• Familiarity with computer and Windows based applications, which includes ability to learn new and complex computer systems and apply their use for phone and off phone.

Preferred Qualification:

• Associate's degree or higher

OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Diversity
creates a healthier atmosphere: All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, protected veteran status, or disability status. 

 

UnitedHealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment. In addition,
employees in certain positions are subject to random drug testing.