Customer Service Lead - Full-time

The Job Window is currently looking for success-driven applicants to fill a full-time position as a Customer Service Lead. This position will aid a premier firm in direct face-to-face interaction with customers at road show events and perform other duties in order to drive product sales and interest. He/she will also assist other marketing managers and leaders with marketing, advertising and promotional sales strategies for their high-end clientele around the nation.

The Customer Service Lead will be traveling to events and working inside the retail store for the road show events as well as the firm’s office on a daily basis. This is a full-time position with full-time hours. The individual will set up and manage events as well as execute innovative marketing strategies in order to create engagement with customers to maximize product sales.

Specific on-site duties during road shows include:

• Provide regular interaction with customers to ensure the highest level of customer satisfaction
• Answer and attend to any questions or concerns that customers may have about the firm, product or event
• Manage product merchandising and visualization in order to attract customers
• Drive sales by using creative campaign techniques and strategies to develop consumer interest
• Perform on-site demonstration of products for customers and give brief explanations about the products
• Develop professional relationships with clients, customers and office administration staff

Specific office duties include:

• Working closely with sales and marking managers to coordinate and strategize different ideas on how to advertise different products that will cater to the clients’ needs leading up to the events
• Keeping updated with new product knowledge and client acquisitions in order to successfully drive sales and achieve company goals
• Attending employee meetings and discuss overall company goals and sales performance

Position Requirements

Requirements:

• College degree preferred
• Reliable vehicle in order to travel from home to events and the office
• Experience with sales or marketing but the firm is willing to train all hired candidates
• Excellent communication skills and strong command of customer service skills
• Patient, enjoys working with different kinds of people
• Excel individually as well as in a team environment
• A self-starter and not afraid to take risks!

This position does NOT participate in door-to-door sales, telemarketing or flyer distribution.
About the Organization
The Job Window is in the connecting business, plain and simple. We are the window of opportunity for up and coming professionals looking to gain job experience inside some of the Nation's largest companies.

We do NOT participate in head hunting, name generation, or any type of 'pay for position' recruitment. Our clients have hired us at NO cost to the candidate to be able to find the BEST people to work with their growing firms. Our focus is to help ambitious, self-starting job seekers (like you) realize their professional potential by connecting them with job opportunities from employers who place similar value on the need for growth & the drive for success.

We offer a unique interactive application process that allows a candidate to APPLY AND INTERVIEW in less than 30 minutes from the time of the initial application plus with a multitude of opportunities popping up all across North America on an almost daily basis, we give you the chance to find a job location that fits your current and future career plans.