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in Woburn, MA
Customer Service/ Order Entry Support
•30 days ago
Hours | Temporary |
---|---|
Location | Woburn, MA Woburn, Massachusetts |
About this job
Manpower is looking for an experienced Customer Service professional with strong Data Entry skills and MS Office experience
The job is located in Woburn, MA Monday - Friday 8-5pm PAYING $16 AN HOUR
This assignment is for 3 months
Job Description Summary
Provides quote and order entry support to the customer service representatives who deal directly with the customer. Administers quotes and orders of varying scope and complexity to achieve division business objectives and to meet customer performance expectations. Responsible for seeing that entry of quotes and orders are carried out. Interface with Customer Service Representatives, Sales Managers, and Business Unit associates.
Responsibilities/Duties
* Receives RFQ from ISR/TSM/Customer
* Initiates Contract Review/ Minimum Requirements Checklists
* Forwards customer related issues to appropriate CSR
* Enters all quotes into the system in a timely manner
* Reviews contracts for minimum requirements
Qualifications
* Two year degree and three years related experience and/or training
* Must demonstrate excellent data processing skills (consistent, accurate etc.)
* High attention to detail
* Ability to work in a mutli-task environment
* Computer Skills:
* Must be highly proficient in Microsoft Office
* Knowledge of Microsoft Excel with the ability to work with spreadsheets
* Ability to learn and function with multiple mainframe software systems