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Hours Full-time
Location Avon, CO
Avon, Colorado

About this job


At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Assist guests and visitors with their ski/snowboard equipment by carrying equipment and providing assistance with putting on/removing boots, snowboards, and skis. Pack, unpack, and properly store and retrieve ski/snowboard equipment in long-term/short-term storage. Provide information to guests about available recreation facilities and activities. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager.

Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Read and visually verify information in a variety of formats; move through narrow, confined, or elevated spaces and over sloping, uneven, or slippery surfaces; reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 100 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.