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Weekend Lead CNA/Scheduler - Certified Nurses Aide & Customer Service Specialist
•30 days ago
| Hours | Full-time |
|---|---|
| Location | La Grange, KY La Grange, Kentucky |
About this job
Weekend Lead CNA/Scheduler - Certified Nurses Aide & Customer Service Specialist
CALLING ALL CNA'S...
HOME INSTEAD HAS A GREAT OPPORTUNITY FOR AN EXPERIENCED CNA TO BE A LEADER IN THE FIELD...
It is our goal at Home Instead Senior Care to provide responsive, reliable, consistent, quality care to the seniors in our territory. The role of the Weekend Client Care Assistant is pivotal in meeting that goal. It is the Weekend Client Care Assistant's job to be on call every Friday through Sunday from 7 am to 7 pm and perform CNA/CAREGiving work for clients as needed, or perform as a Scheduler at the Home Instead Senior Care office from 8 am to 6 pm when not working shifts in the field. Home Instead is seeking an experienced CNA to fill this critical weekend role.
The successful Weekend Client Care Assistant will:
Looking for incredibly rewarding work? Join this employee owned company and begin helping members of your community by providing excellent care! Home Instead Senior Care offers competitive pay and benefits, including a company-provided retirement plan.
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CALLING ALL CNA'S...
HOME INSTEAD HAS A GREAT OPPORTUNITY FOR AN EXPERIENCED CNA TO BE A LEADER IN THE FIELD...
It is our goal at Home Instead Senior Care to provide responsive, reliable, consistent, quality care to the seniors in our territory. The role of the Weekend Client Care Assistant is pivotal in meeting that goal. It is the Weekend Client Care Assistant's job to be on call every Friday through Sunday from 7 am to 7 pm and perform CNA/CAREGiving work for clients as needed, or perform as a Scheduler at the Home Instead Senior Care office from 8 am to 6 pm when not working shifts in the field. Home Instead is seeking an experienced CNA to fill this critical weekend role.
The successful Weekend Client Care Assistant will:
- Provide leadership for CAREGivers in the field by being a training resource and taking charge in difficult situations.
- Be an ambassador for Home Instead Senior Care with its clients and in the community, maintaining professionalism at all times.
- Be exceptionally skilled at performing the services we provide to our clients: assistance with personal care, assistance with ADL's, incontinence care, etc.
- Be self-directed and stay busy.
- Have the ability to start a shift as early as 7am and stay as late as 7pm. This means you must answer your phone starting at 6am, ensuring you can arrive to any shift by 7am. You should plan as though you will be working a 12-hour shift since you could be asked to work from 7am-7pm. At a minimum, you will work from 8am to 6pm as a member of the Scheduling team in the main office.
- Be willing and able to work with all clients served by Home Instead and able to perform all functions required of a CNA.
When working in the office, the Weekend Client Care Assistant will be responsible for:
- Coordinating CAREGiver schedules to properly cover all clients’ needs
- Communicating scheduling needs or changes with clients and CAREGivers
- Answering incoming calls and addressing or routing as needed
- Solving client problems and ensuring satisfactory care
- Tracking client and CAREGiver information in our company database
- Active CNA License in good standing with the Kentucky Board of Nursing
- Experience in a customer service/call center environment preferred, but not required
- A positive attitude with a passion for working with people and performing meaningful work
- The ability to manage multiple tasks at once and prioritize goals
- Excellent communication skills, both written and oral
- Exceptional problem-solving skills and ability to develop creative solutions
- Strong computer application skills with Microsoft Office experience
Looking for incredibly rewarding work? Join this employee owned company and begin helping members of your community by providing excellent care! Home Instead Senior Care offers competitive pay and benefits, including a company-provided retirement plan.
Related Keywords: quality, weekend, assurance, quality assurance, geriatric, geriatric care, long term care, long term, long, term, care, outside sales, outside, client relations, client, relations, care, client care, client management, management, relationships, manage, relationships management, social work, social, work, skills, social skills, sales, marketing, sales and marketing, salesman, quality care, quality, assurance, quality assurance, customer service, service, customer, company image, image, caregiver, care giver, caregiving, companion, home health aide, hha, h.h.a., personal care assistant, pca, p.c.a., certified nursing assistant, certified nurse assistant, certified nurse's assistant, cna, c.n.a., home health, homehealth, home health care, home care, homecare, nurse, weekend, nursing, healthcare, medical, state facility, correctional, RN, LPN, nurse, nursing, healthcare, medical, state facility, correctional, RN, LPN, licensed practical nurse, registered nurse, certified nursing assistant, certifed nurses assistant, certified nurse assistant, CNA, CNA, nursing, nursing, certified nursing assistant, certified nurse assistant, certified nurse's assistant, weekend, certified nurses assistant, cna, c.n.a., nurse, nursing, homehealth, home health, homecare, home care, home health care, healthcare, caregiver, care giver, caregiving, companion, home health aide, hha, h.a.a.
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