Tier 1 Tech Support - Full-time / Part-time

Tier 1 Service Technician to assist in repair of Rugged Tablet PC's, manage Service inventory parts and assist in other Service/Production related duties. Must have strong mechanical skills, PC skills and prior entry level experience in troubleshooting repair in a Service environment.

JOB DESCRIPTION: List principal responsibilities, duties and tasks of job:
Inspect and troubleshoot hardware and determine problem if not already identified
Run diagnostics as needed
Repair, maintain and clean equipment
Assist Tier 2 support when needed
Assist production area as needed
Installing and updating software packages when required
Demonstrate safe/responsible work habits
Utilize various test programs and equipment to analyze system problems
Managing Service Inventory

Position Specifications: Skills, experience and education required to perform this position (Equivalent job experience might be substituted for educational degree):
Mechanical aptitude required
Prior service experience required
Ability to trouble shoot
Soldering experience
Attention to detail
Organizational skills
Effective communication
Interface with end users, other service technicians and support personnel

Pay Rate: Pending Experience
Evaluation to Hire