Customer Service Representative - Full-time / Part-time

Aerotek is currently seeking a customer service rep with FORD automotive experience!

Job Duties:

-Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timeley manner.

-Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.

-Receives, processes and verifies the accuracy of orders from customers utilizing both EDI and manual methods.

-CANDIDATES MUST HAVE FORD automotive experience.

-Acts as point of contact for customer communication and customer relationship development.

-Reviews changes in firm orders and forecasts and initiates required action for response to customer and informs appropriate personnel/departments.

-Maintains master records for customers

-Confirms orders to customer untilizing appropriate means of communication (customer website, portal, email, etc)

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services.  Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .