Customer Service Specialist - Full-time / Part-time

Express Employment Professionals Covina is your local resource for your employment search. We offer a variety of positions including industrial, manufacturing, clerical, and administrative. Our positions vary from temporary, long term, and evaluation hire. To view all current openings please go to www.covinaca.expresspros.com/jobs. We look forward to matching you to a position that fits your experience and skills and thank you for your interest in Express Employment Professionals Covina.

We currently have an opening for a Customer Service Representative:

Key Duties/Responsibilities:
Order Entry Management
Follow up with Sales to obtain any missing information
Facilitate program initiatives with customers
Provide support to outside sales reps
Work closely with Logistics organization
Provide customers/Sales with order tracking information
Manage inventory and forecasting needs
Report generation for sales and accounting
Run / expedite open sales order reports daily
Participate in daily meetings to review the status of open sales orders
Other sales related tasks as assigned

Required Skills:
Minimum 3-5 years sales experience in a Customer Service Representative role
Order entry experience mandatory
Excellent Data Entry skills
Excellent customer service capabilities
Knowledge of Microsoft applications is critical
Knowledge of customer service principles
Knowledge of Shipping would be an asset
Beverage industry experience would be an asset
Knowledge of Fishbowl Inventory Management would be an asset