Customer Service Representative

Responsibilities

$29,000 + 10% Short Term Incentive Bonus ($2900.00) = $31,900 potential annual earning

Employee phone discounts - 50% services and 35% accessories.

**Work location will be 5000 Britton Parkway Hilliard Ohio 43026.

Full time positions only. 

Must be available to work anytime during the hours of operation 6a to 11p - 7days a week, must be available to work nights, weekends and holidays.

Next class start date:  10/20/14.

Must be very proficient in computer navigation, multi-tasking and working with several software programs at the same time.

Responsibilities

With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job with Verizon. Here, youll harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of customer calls, you'll deliver innovative, individualized solutions, satisfying the ever-changing needs of our diverse customer base. Through it all, your ability to form a trusted bond, listen attentively and respond to their inquiries will make you the critical touch point between Verizon and our valued customers.

Qualifications

If you have a passion for people, previous customer service experience and preferably an Associates Degree or higher, discover how you can build your career with a company thats building the future of technology. Learn more about the Customer Specialist career that sparks your interest and apply today.

Equal Employment Opportunity

• Verizon is a Federal Contractor
• Verizon requests veteran priority referrals
• Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.