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Guest Services Rep - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Federal Way, WA Federal Way, Washington |
About this job
Tommy Bahama is looking for Customer Service Representatives in Federal Way, Washington. The position will require heavy phone communication with guest, utilizing a variety of software tools to navigate guest accounts, process on-line orders, and respond to inquiries.
Responsibilities:
* Provide extraordinary Guest Service for all inquires on products and services
* Sell product and place guest orders in computer systems
* Follow-up on Guest inquiries not immediately resolved
* Recognize, document and escalate Guest concerns to the Team Leader or Manager
* Demonstrate a sense of urgency
* Maintain Guest confidentiality
* Work collaboratively in team environment to achieve Guest, team, department, and line of business commitments.
* Other special projects as requested by Team Leader/Manager
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
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