Manager of IT Operations-Plymouth - Full-time / Part-time

Summary: IT Operations Manager to lead day to day Project Management, Process improvement, M&A Integrations and Commercialization for System Operations/Infrastructure Operations.

Your technology leadership can help millions of people live healthier lives.

Here, at Optum, you can showcase your passion and technical expertise among an elite team as you help to transform health care and change the way our businesses and consumers engage with technology. Sound exciting? Absolutely! And as a Manager of IT you will bring your talent, passion, energy, focus and all-in approach to work every day to lead your team to success. If you strive to make a difference and would like to work with the leader in the health care industry, this is right the career for you. Join us! Come share who you are and let your passion for performance inspire your life's best work.(SM)

Primary Responsibilities:
Lead Project Management for System Operations as a result of integrations, optimization, process improvement, or remediation of issues.
Service Catalog
Sharepoint
Compliance (Audit/IRM)
Commercialization
Exchange work
Lead M&A integrations for System Operations
Establish a repeatable process that takes into consideration systems, processes, strategy and people to ensure integrated staff can quickly be productive to drive business outcomes
Account for variables such as funding, timing, etc.
Establish and maintain an integration scorecard
Organizing, presenting, and communicating benefits, problems, issues, or ideas to stakeholders
Lead the discovery and negotiation for process replace, elimination of non-core work, Information Risk Management/Audit assessment, staff mapping, and resource analysis
Acts as liaison between System Operations, Application, Technical Support, CIO and Infrastructure Operations Performance/Metrics teams as necessary

A minimum of 5 years in an IT Operations leadership role
Knowledge of Six Sigma concepts
Knowledge of ITSM practices
Excellent analytical and technical skills
Excellent planning and organizational skills
Ability to lead and deliver multiple concurrent projects/efforts on time and on budget with a focus on quality
Ability to apply multiple solutions to business problems
Experience in employee relations, communication, team leadership, and the ability to build strong relationships across the organization.
Must be able to work in the Plymouth office.

Assets:
Previous experience managing a remote team of resources including offshore team members
Previous budgeting experience
Previous Healthcare industry experience
Green Belt in Six Sigma

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.