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Service Booker\Closer Chrysler Jeep West - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Golden, CO Golden, Colorado |
About this job
Job Location: 16300 West Colfax Avenue, Golden, CO, 80401
We’re AutoNation – America’s largest automotive retailer from coast to coast, with over 220 stores representing 34 different vehicle brands. Our vision is to be America’s best place to buy and service cars and trucks. We do this by attracting great people to join our team who will delight our Customers and drive Customer loyalty.
We offer great career opportunities from coast to coast, along with excellent pay programs, benefits, training and a culture where we strive to help our Associates be highly successful.
If you have the drive, we have the vehicle.
Position Overview
The Service Booker is responsible for obtaining service sales quota, ensuring repairs are complete, closing repair orders, and carrying out additional assignments as set forth by the Service Manager.
Who would I interact with?
This position interacts daily with Service Manager, Service Advisors, other Managers, support staff and customers, just to name a few.
What are the day-to-day responsibilities?
- Close repair orders when repairs are complete
- Resolve and process all claims corrections and charge-backs daily
- Maintain technician payroll throughout the week and submit in accordance with payroll processes
- Assist service consultants with closing open warranty repair orders
- Assist service consultants and technicians with warranty or TLC questions
- Assist management with special projects, audits, reports, etc., as requested
What are the requirements for this job?
- High School Diploma or Equivalent
- One year certificate from college or technical school, or three to six months related experience and/or training, or equivalent combination of education and experience.
- Excellent verbal and written communication skills
- Demonstrated customer service skills
- Ability to read and comprehend written instructions and information
- Knowledge of automotive parts
- Two years of experience in an office position
What are the opportunities for career growth?
Our Associates have many choices for career growth and development after success in a Service Booker role. Opportunities may include:
- Service Advisor
- Service Manager
- Sales Associate
AutoNation is an equal opportunity employer and a drug-free workplace.
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