Experienced Critical Care RN - International Emergency Assistance

Do you enjoy a fast-paced environment where change is constant and you get to use your critical thinking, creativity and excellent communication skills to positively affect our International members' Healthcare needs. We are searching for a dynamic Nurse with a background in critical care to join our growing team of professionals. If you are an experienced Nurse in critical care (ICU, ER, acute care) looking for a move away from direct patient care but still want a challenge, then consider working on our Emergency Response Center team.

The Critical Care Nurse serves as a key member of the Emergency Assistance team with a primary focus on the assessment of international travelers' medical care needs, treatment plan of local healthcare providers and the ability of the local healthcare system to provide required care. When assessment reveals that appropriate care is not available in the local area, this UnitedHealthcare Nurse works collaboratively with the Medical Director and Logistical Specialist to establish and implement plan for safe evacuation to an area where appropriate care is available.

Hours: rotating 12 hours shifts in support of a 24/7 International Emergency Response Center.

Primary Responsibilities:

• Monitor international medical emergency situations


• Triage of medical cases, this includes assessment and provision of case direction to the logistical specialists related to continued monitoring or need for evacuation


• Work collaboratively with international healthcare providers and Assistance Center team to assure best outcomes for the patient and the organization


• Review and monitor medical cases for appropriateness of treatment and efficient case management


• Participates in the management of complex medical cases, this includes obtaining and reviewing medical reports/records


• Maintains verbal and or electronic communication with patients, providers and clients related to the status and action plans for the case


• Participates in training and ongoing educational activities and in policy and procedure development


• Participates in claims justification process


• Provides feedback on medical providers worldwide; may participate in site surveys of hospitals, clinics and air ambulance providers
  

Required Qualifications:

• Current unrestricted RN licensure


• BSN


• Minimum of five years' experience in critical care environment


• Must be proficient in MS Office applications


• Excellent verbal and written communication skills


• Strong problem solving skills


• The ability to remain calm and organized during critical situations


• Ability to provide empathetic and courteous service and working effectively with coworkers in a dynamic high stress environment


• Knowledge of geographical and cultural sensitivity


• Strong assessment and critical thinking skill a must

Preferred Qualifications:

• Experience with international healthcare and or air medical transport


• Bilingual

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Keywords:RN, nurse, registered nurse, critical care, emergency room, ER, ICU, intensive care, Baltimore, MD