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in Vinton, VA

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Hours Full-time
Location Vinton, VA
Vinton, Virginia

About this job

Qualifications:
  • High school graduate or equivalent.
  • Experience in public contact and problem solving, and have good telephone etiquette.
  • Keyboard skills are required.
  • Must be computer literate.
  • Able to pass background and drug test.
  • Customer Service experience.


Requires physical strength and dexterity to walk, stand, bend, climb, reach, stoop, twist and lift/carry up to 50 pounds depending on location. Hand coordination to grasp, push, pull and fine manipulation. Vision, hearing and speech essential. Job requires contact with hazardous materials and work in adverse weather conditions. Southern States Cooperative, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status or other protected classification.

Job Description:

PURPOSE OF POSITION: Receive and process all incoming feed orders and perform other clerical duties.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

1. Courteously answer the telephone as the primary incoming telephone operator and assist customers and other callers in their requests.

2. Directly receive customer feed orders, enter into the order entry system, further Process the feed orders per location procedures and communicate customer requirements with the appropriate mill personnel.

3. Schedule customer pickups and coordinate deliveries with customers, bulk feed Dispatcher, MTS and independent haulers.

4. Learn and utilize as required the other programs within the office computer and have an understanding of the operation and maintenance of the system.

5. Perform other duties and designated office functions as assigned. Including but not limited to:
  • A. Processing daily production and other reports.
  • B. Keying billing into computer for invoicing.
  • C. Inventory monitoring and reconciliation.
  • D. Ingredient and other supplies scheduling.
  • E. Credit/Debit memos.


6. Perform backup function for other office personnel in their absence.

7. Work safely so as to not harm equipment, yourself or your fellow employee. Comply with OSHA Regulations, Company Safety Rules, Work Rules and Policies.