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GO Business Manager
| Hours | Full-time, Part-time |
|---|---|
| Location | Carmel, IN Carmel, Indiana |
About this job
Job Scope
The GO Business Manager of GO Auto Exchange manages the day to day responsibilities of Go Auction Exchange Dealer Setup and Floor planning. The GO Business Manager will establish Dealer Payment terms day of Sale along with Line of Creidt (LOC) authority via applications, contracts, ACH payment setup, Funding of vehicles and customer service/collections. It is essential that the GO Business Manager assists the customers through a professional and friendly approach with fast service. The GO Business Manager is responsible for processing applications and reviewing documents for the purpose of assessing the credit worthiness of dealers and securing NextGear Capital’s overall interest. The GO Business Manager will interact with Corporate Lending, Auction Services, Titles and Field employees.
Key Responsibilities
- Develops a thorough understanding of NextGear Capital policies, processes and procedures related to lending, funding and collections
- The GO Business Manager will process applications and contracts and assess credit worthiness
- Apply these in coordination with Go Auto Exchange team at their location
- Takes actions necessary to collect or verify information required to process secure credit or process contracts
- Use the internet, spreadsheets and other automated or manual processes to process applications and compile required documentation and reports
- Combines NextGear Capital credit guidelines with professional judgment to recommend the level of credit to be extended to each dealer
- Provides prompt, accurate and courteous service to both internal and external customers
- Process new applications and existing NextGear Capital floor plan account reviews up to $250,000
- Establish Credit extension to the dealer in real time, including Check writing privilege and LOC
- Pull credit bureau and public record reports and complete a summary with recommendations for each request
- Verify all NextGear Capital required supporting documentation per account to secure NextGear Capital interest
- Meet with in Person/Phone/Email dealer to obtain documentation required to decision a request
- Draft and close with dealer the Contract to ensure proper signatures are obtained
- Activate new account or modification on existing account once new contract is signed
- Coordinate with NextGear corporate lending to file UCC’s and send Purchase Money Security Interest letters as applicable
- Report the status for all duties listed above to the Lending Manager
- Manage daily payment transactions in forms of Check, ACH, or LOC Coordinate customer application volume and contracts packet with an established daily follow up
- Organize and track branch goals and progress with designed marketing projects and campaigns
- As volume dictates and as assigned, assist branch team in collections goals and efforts
- Daily customer calling and follow up of unresolved loan/title issues and to inform, educate and collect receivables in various stages such as maturing, due, delinquent or defaulted
- Document collections efforts with timely notes and system comments
- On affected accounts, daily data input and system coding of loan documentation / collateral title Complete branch daily deposit according to policy and procedure Coordinate collections efforts with Area Branch and / or the Corp collections team
- Daily assessment of collections and tracking of branch delinquency goals and objectives
- Reconcile Daily activity of funding including funding summary, check processing, LOC utilitization, and other required reporting
- High School Diploma or Equivalent
- Post high school course work in a related field preferred but not required
- Prior work experience in Auto or Financial service industry is preferred but not required
- Familiarity with concepts, procedures and processes typically used in automotive auction and financial services industries
- Have the ability to interact professionally with internal and external customers
- Must be detail-oriented, organized and possess strong problem solving skills with the ability to make quick, accurate decision with limited information
- Possess the ability to manage multiple priorities and meet deadlines in a fast paced, high volume work environment
- Must possess excellent customer service attitude/skills with the ability to be aggressive when necessary
- Familiarity with business documentation including but not limited to sole proprietorships, S-corps, C-corps, partnerships and limited liability corporations is preferred
- Have working knowledge of Microsoft Office software and Internet
- Telephone, keyboard, standard office equipment, windows-based computer system
Benefits:
Our company values the health and financial well-being of its employees and provides a variety of health care programs, which includes medical, dental, vision, employee and dependent life insurance, long-term disability and Flexible Spending Accounts (FSA) for health care and dependent care expenses. The Company believes financial security in retirement is important and offers a 401(k) Savings Plus Plan as well as company-funded Pension Plan.
About Manheim:
Manheim was established in 1945 as a wholesale vehicle auction operation. Today, with 20,000 employees at 106 operating locations in 14 countries, Manheim is the world’s leading provider of vehicle remarketing services. Manheim has set the industry standard for buying and selling used vehicles at live auctions and online. In 2012, Manheim handled nearly 8 million used vehicles, facilitating transactions representing more than $50 billion in value.
A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming the wholesale vehicle buying and selling experience through investments in technology and innovative products and services. Manheim brings together qualified sellers and volume buyers of used vehicles that include automotive dealerships, banks, car rental agencies, car manufacturers and government agencies. Manheim offers its customers a reliable and secure market in which to purchase a variety of vehicles and services that no other remarketing provider can match.
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