Patient Care Coordinator Spanish English Bilingual (Rosewood Clinic) - Austin, TX - Full-time / Part-time

WellMed provides concierge-level medical care and service for seniors, delivered by physicians and clinic staff that understand and care about the patient's health.  WellMed's proactive approach focuses on prevention and the complete coordination of care for patients.  WellMed is now part of the Optum  division under the greater UnitedHealth Group umbrella.

Do you have compassion and a passion to help others?  Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work(sm)

Start your healthcare career with WellMed!

Great entry level position in healthcare!  In this position you will interact with patients and their  family members, healthcare providers,  insurance companies.  Learn from healthcare experts as you work side by side to improve the lives of patients!  Enjoy profound job satisfaction as you impact the care and comfort of our aging population.  We offer  the benefits of working for a Fortune 17 company – career opportunities, great benefits, paid time off, and more!   The

successful candidate will demonstrate effective customer service and communication skills. 

Primary Responsibilities:

• Greets patients as they arrive


• Coordinates patient flow to achieve maximum 20 minute wait time


• Assists patient with intake processes including copying required documents


• Collects co-payments, co-insurance and deductibles and issues receipts


• Collects, records and balances payments


• Manages cashier box and daily deposits according to company policies.


• Processes walk-in patients and visitors


• Answers phones and schedules appointments


• Manages medical records (maintains, files/scans, prepares for schedule)


• Ensures all correspondence is scanned and/or filed in timely manner


• Processes requests for medical records release and maintains appropriate logs, etc.


• Performs all other related duties as assigned

Required Qualifications:

• High school graduate or GED


• 1+ years of related work experience including data entry


• Working knowledge of medical office procedures and medical terminology


• Ability to accurately sort and file materials by alphabetic or numeric systems


• Effective communication and customer service skills required


• Must be Bilingual - fluent in Spanish and English

Preferred Qualifications:

• ICD 9 and CPT coding experience

WellMed is a healthcare delivery system serving more than 90,000 patients, primarily Medicare eligible seniors, in Texas and Florida through primary care clinics, multi-specialty clinics, and contracted medical management services.  Headquartered in San Antonio, Texas, WellMed is an industry leader in medical risk management, highly effective disease management and chronic care programs, healthcare delivery services and more.Our focus and mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness.  We are innovators in preventative healthcare, striving to change the face of healthcare

delivery for seniors.  Our providers and support staff are selected for their dedication to the senior population and focus on preventative, proactive patient care.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Key words:  Patient Care Coordinator, Patient Service Representative, Customer Service, Medical, Clinic, Senior, Austin, TX