GALLERY HOST (Guest Services / Front Office)

Hyatt Place Atlanta/Alpharetta/North Point Mall

Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Gallery Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.

This position is responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, hotel shuttle van, and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required.

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.

Qualifications

• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Must be 18 years or older
• Must hold a valid driver's license
• A true desire to satisfy the needs of others in a fast paced environment
• High school diploma or equivalent required
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must possess basic computer skills, i.e. Word, Excel, etc.

The Hyatt Place Alpharetta North Point Mall is looking for a dynamic hospitality professional to join our team of energetic, fun, customer service champions. The Ideal Candidate will have the following qualities:

Excellent Communication Skills

Ability to Multi Task

Strong work ethic

Team Spirit

Friendly and Outgoing personality

** Part time position with primarily evening shifts **

Hyatt Place Atlanta/Alpharetta/North Point Mall is ideally situated in the heart of Alpharetta's commercial district, minutes from corporate parks, shops and restaurants, North Point Mall and 20 miles northeast of downtown Atlanta. Hyatt Place Atlanta/Alpharetta/North Point Mall also offers convenient access to all major area attractions: Six Flags, the Georgia Aquarium, the Georgia Dome, Turner Field, World of Coca-Cola and Stone Mountain. For more information regarding local Atlanta restaurants and activities near this Alpharetta hotel, please visit our page. During your stay, you can enjoy specialty Starbucks® coffee drinks and friendly conversation at the intimate Bakery Cafe'. A Host will happily assist you with orders from the 24-hour Guest Kitchen, which offers cafe'-quality, made-to-order meals and snacks along with a complimentary continental breakfast daily.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer