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in Tonawanda, NY

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Hours Full-time, Part-time
Location Tonawanda, NY
Tonawanda, New York

About this job

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.(sm)

Our customer service teams have a serious responsibility to make every contact informative, productive, positive, and memorable for what it says about how much we care.

Primary Responsibilities:
  • Take calls from members and providers.
  • Handle preauthorization calls for upcoming surgeries, hospital admissions, imaging and therapy, etc.
  • Enter all data into the EMR database.
  • Other duties as assigned.

Requirements

Required Qualifications:
  • High School Diploma/GED.
  • Work Shift - 10:30 AM - 7:00 PM Monday through Friday.
  • 2+ years of Customer Service experience.
  • Familiarity with Microsoft Office and Windows PC applications, which includes the ability to learn new and complex computer system applications and apply their use for phone and off phone.
Preferred Qualifications: 
  • Data Entry experience.
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 17 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM


Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.