Customer Service Rep - Full-time / Part-time

Manpower is currently recruiting for a Customer Service Rep position for one of our clients in Memphis, TN! Job Responsibilities: *Represents American Home Shield to customers and business partners (e.g., contractors, realtors, etc.). *Acquires knowledge and understanding of AHS product coverage and must adhere to departmental guidelines, policies, and procedures while maintaining a professional and businesslike relationship with both internal and external customers. *Provides every customer with the best possible service experience. *Assists customers, contractors, and/or business partners via inbound and outbound telephone calls, written correspondence and/or electronic communication according to all AHS policies, procedures and contract coverage *Explains and upholds contract coverage to customers and/or contractors *Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved *Maintains current knowledge of all AHS policies, procedures, programs and completes required continuing education courses Requirements: *High school diploma or general education degree (GED) required Customer service experience and/or training preferred Contract Length: *7 months Additional Info: *Training - Two week training process - Classroom setting for first 12 days...8am-5pm OR 9am-6pm Monday-Friday (this is mandatory) For additional details on this role contact: Robert Schuettpelz Email: Robert.schuettpelz@manpowergroup.com Please go to www.manpowerjobs.com and create a profile with us and contact this recruiter directly.