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Loss Prevention Supervisor
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Waldorf, MD Waldorf, Maryland |
About this job
General Description
on you to have complete and accurate reports to assist any investigation that may need to occur for the store. You are always on top of the documentation to ensure everything is complete and in order for the team. Participates in court hearings Youre a pro when it comes to witness stand. Others may get nervous or forget the details under pressure, but not youYou have the facts, you know the facts, and you are more than willing to educate others on the details. Workplace safety You know that having a safe environment is a critical factor in customer satisfaction and associate engagement. You coach associates within the store on best practices and when an event occurs, you are breaking it down to find the root cause of the issue to prevent it from occurring in the future. Internal investigations You know that one of the major causes of loss is store associate dishonesty and unfortunately, youve got to keep a close eye on them as well. Sure, it can be awkward to investigate someone that you know by checking bags, setting up surveillance, or interviewing but its absolutely necessary to store profitability. Merchandise protection and safety assessment compliance You periodically walk the sales floor to audit shops to ensure merchandise protection standards as well as operational practices are in compliance with company standards. When they are not, you know who to talk to and what needs to get done. Supports organized crime initiatives You are the eyes and ears on the ground when it comes to company or industry related initiatives to stop organized retail crime. You partner with district teams as well as other retailers to combine forces to identify trends and patterns or collect evidence to stop these crime rings before they even start.Skills and Characteristics: Build Trust: You demonstrate character and integrity in your actions, you show the courage to do whats right, and you do great work because you have the right skill and experience. Work with Others: Youre a team player who willingly shares information, you enjoy providing outstanding service, and you build positive working relationships. Drive Results: You use your abilities to think critically, solve problems and take action to get things done and make things better. Time Management You know how to prioritize your work based on the biggest needs of the business. Social Intelligence You can read between the lines and adjust your behavior and actions based on how someone is reacting.
on you to have complete and accurate reports to assist any investigation that may need to occur for the store. You are always on top of the documentation to ensure everything is complete and in order for the team. Participates in court hearings Youre a pro when it comes to witness stand. Others may get nervous or forget the details under pressure, but not youYou have the facts, you know the facts, and you are more than willing to educate others on the details. Workplace safety You know that having a safe environment is a critical factor in customer satisfaction and associate engagement. You coach associates within the store on best practices and when an event occurs, you are breaking it down to find the root cause of the issue to prevent it from occurring in the future. Internal investigations You know that one of the major causes of loss is store associate dishonesty and unfortunately, youve got to keep a close eye on them as well. Sure, it can be awkward to investigate someone that you know by checking bags, setting up surveillance, or interviewing but its absolutely necessary to store profitability. Merchandise protection and safety assessment compliance You periodically walk the sales floor to audit shops to ensure merchandise protection standards as well as operational practices are in compliance with company standards. When they are not, you know who to talk to and what needs to get done. Supports organized crime initiatives You are the eyes and ears on the ground when it comes to company or industry related initiatives to stop organized retail crime. You partner with district teams as well as other retailers to combine forces to identify trends and patterns or collect evidence to stop these crime rings before they even start.Skills and Characteristics: Build Trust: You demonstrate character and integrity in your actions, you show the courage to do whats right, and you do great work because you have the right skill and experience. Work with Others: Youre a team player who willingly shares information, you enjoy providing outstanding service, and you build positive working relationships. Drive Results: You use your abilities to think critically, solve problems and take action to get things done and make things better. Time Management You know how to prioritize your work based on the biggest needs of the business. Social Intelligence You can read between the lines and adjust your behavior and actions based on how someone is reacting.
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