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Healthcare Services Coordinator - Osceola County, FL & Brevard County, FL
| Hours | Full-time, Part-time |
|---|---|
| Location | Kissimmee, FL Kissimmee, Florida |
About this job
Position Description:
Energize your career with one of Healthcare's fastest growing companies.
You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: Optum –a growing part of our family of companies that make UnitedHealth Group a Fortune 14 leader.
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their Healthcare needs, and stay on track with their Health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.
As a Community Health Worker (Healthcare Services Coordinator) , you will act in a liaison role with FL Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education.
Primary Responsibilities:
- Create a positive experience and relationship with the member.
- Keep the member out of the hospital by supporting regular visits to their primary physician.
- Keep member actively engaged with their primary physician.
- Support the member to ensure pick-up of their Rx.
- Proactively engage the member to manage their care.
- Provide member education.
- Support transitions of care.
- Help to keep members compliant with their care plans.
- Partner with care team (community, providers, internal staff).
- Knowledge and continued learning of community cultures and values.
- May conduct HRA assessments if needed.
Requirements
- Bachelor's Degree in Social Work or a related field.
- Must have resided within the community for 2+ years.
- Knowledge of culture and values of the community.
- Familiarity with resources available to the community.
- Computer skills, including the ability to navigate within a Windows environment and Microsoft Office proficiency to include creating & editing documents with Word, plugging in data, editing spreadsheets, sorting, & filtering with Excel, and sending/receiving emails and setting appointments with Outlook.
- Bilingual fluency in English and Spanish.
- CHW accreditation.
- Experience working in Managed Care.
- Knowledge of the FL Medicaid population.
At Optum, you will perform within an innovative culture that's focused on transformational change in the Healthcare system. You will leverage your skills across a diverse and multifaceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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