Part time Host/Hostess

Sheraton Denver Tech Center Hotel

Host/Hostess works as part of a team to ensure that IHR customers receive excellent customer service. S/he is responsible for: greeting and efficiently seating guests in a restaurant that is properly maintained; supervising all staff; and maintaining a courteous and efficient operation of the dining room. Requirements include: knowledge of restaurant operations, guest relations; written and verbal English language communication skills; the ability to remember, recite and promote the variety of menu items; and the ability to effectively solve customer complaints and concerns in a friendly and positive manner.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

• Greet guests and determine the number in their party.
• Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.
• Guide guests through the dining rooms and provide any needed assistance.
• Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
• Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
• Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service, safety, and well being of guests.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by F&B Outlet Manager and/or Supervisor.
• Will also need to assist with cashiering, busing and serving in all areas of F&B outlets when needed.

Rediscover the revitalized Sheraton Denver Tech Center Hotel. Retreat to one of our 262 re-imagined guestrooms now featuring The Sheraton Sweet Sleeper™ Bed, Starbucks® 1-cup service, Shine for Sheraton™ bath products, wireless High Speed Internet Access, and 37" LCD flat screen televisions. An ideal choice for business or pleasure, our updated rooms boast spectacular views of downtown Denver, Pikes Peak, and the Rocky Mountains.

Thoughtful touches and convenient amenities will make your stay more comfortable. Stay connected to what matters most to you with our lobby “connection destination”, the Link@Sheraton experienced with Microsoft. Make time for a workout in our updated Fitness Center. Our warm professional staff will work to ensure that your stay is relaxing and comfortable.

Downtown Denver, just 13 miles away, is bursting with activities for you and your family to enjoy, including professional sports stadiums. With an average of 300 sunny days a year, you'll find it easy to play a round of golf at one of our many area golf courses. Or if skiing is more your style, great Colorado skiing is only an hour away.

Our friendly and experienced staff can help you plan a great event in our 12,000 square feet of meeting space and 13 meeting rooms, including our grand ballroom. Afterwards, gather with friends or colleagues and unwind over dinner in Redfire Restaurant or in the comfort of Redfire Lounge.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer