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About this job

Walk-in Interviews!
Come to our Onsite Career Fair and Explore the Opportunities.
Wednesday November 5th, 2014 from 10:00am-2:00pm
1801 Parkview Dr., Shoreview, MN 55126
Please check in with security at the visitor entrance and bring a valid ID.
Representatives will be available to explore with you the job opportunities at Wells Fargo and conduct immediate interviews for those who have filled out an online application prior by visiting wellsfargo.com/careers and search by the Requisition #5052502 to apply.

All training classes are 8:00am - 4:30pm Monday-Friday (must be available to attend the entire paid training class).

Business training class starting on 11/17/14 for 7 weeks
Fulltime shifts available, with start times between 10:00am and 3:00pm Monday through Saturday. Schedules include working every Saturday with one day during the week off.

**Some schedules may be eligible for a shift differential of 15% under the terms of the shift differential policy.

Salary Range - $12.88/hr. - $13.63/hr. DOE plus eligible to participate in the WFCC Service Incentive Plan

Our next big investment is in you! Wells Fargo offers:

A broad array of medical, dental, and vision plans
Paid Time Off
401 (k) and Stock Purchase Plans
Discounts and Savings on Wells Fargo financial products, home mortgages and services
Tuition Reimbursement
Wellness Benefits
Commuter Benefits

Please review the requirements for a Phone Banker before applying. A Phone Banker spends nearly 100% of his/her time on the phone answering questions for Wells Fargo customers. The working environment is fun and relaxed with a casual dress code but is also demanding and structured, and involves overcoming customers' banking concerns which can include some escalated issues.

Phone Bankers are expected to sell products and services and achieve aggressive sales goals which are measured daily. Our best Phone Bankers thrive on customer interaction and never miss an opportunity to enhance the customer's relationship with Wells Fargo by marketing new products and services. They always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries.

We provide our Phone Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Phone Bankers' career growth. Our successful bankers demonstrate self-motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment.

Our Phone Bankers play a critical role in our customers' lives; therefore, predictable and reliable attendance is an essential function of the position.

Basic Qualifications:
6 months customer service and sales experience.

Minimum Qualifications:
Basic computer skills including the ability to navigate multiple windows and applications and utilize search tools to find information.