Data Center Technician Job - Full-time

Posting Job Title:Data Center Technician
Requisition #: 161259BR
Posting Location: New York, NY, US
Area of Interest:Engineering/Technical Operations
Position Type: Full Time

Posting Job Description

Who we are:




NaviSite, Inc., a Time Warner Cable Company
, is a leading worldwide provider of enterprise-class, cloud services, managed applications and managed hosting solutions. NaviSite provides a full suite of reliable and scalable solutions for organizations looking to outsource IT infrastructures and lower their capital and operational costs. Enterprise customers depend on NaviSite for customized solutions, delivered through a global footprint of state-of-the-art data centers. For more information, please visit
www.navisite.com
.


Location: Lower Manhattan

Shift: 2nd shift, 12:00 - 8:00 PM Monday through Friday

Essential Job Functions:


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Cages, Racks and Cabinets setup, layout, leveling and power strip installation.

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Ladder and Fiber trays Construction.

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Installation and maintenance of the structured cabling system.

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Installation of Cross-Connect and extension of customer circuits, including POTS, T1, T3, Ethernet, and Fiber.

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Perform Rack and Stack for various IT equipment when required.

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Provide support to collocation customers, provide prompt response to customer " Helping Hands " requests and conduct DC tours for the new customers.

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Perform required Site exercise and inspections.

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Work with Eventrak ticketing system - open and close Trouble Tickets and CRs.

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Supervise vendors performing electrical, mechanical and other types of PM and/or repair, ensuring that all work is performed according to established practices and procedures.

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Understand, update and execute detailed Method of Procedures (MOPs) and SOPs.

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Provide updates to NOC during events, review vendor service reports.

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Diagnose various equipment alarms via the building management system (Foreseer) and if necessary respond to the alarm situation and coordinate vendors for restoration.

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Collect various Data (electrical readings, capacity reports etc.), submit it to the management and upload it to company Sharepoint CI Site.

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Collect and upload SSAE-16 Artifacts to Sharepoint CI Site.

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Maintain company operating procedures libraries (Site SOP Manual).

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Maintain accurate records and document all problems, maintain current versions of all Site documentation on the Sharepoint portal.

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Respond to alarms and issues in off-hour situations based on on-call schedule.


Job Requirements:

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Knowledge of Telco technologies, systems, and circuits;

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Solid knowledge of Data Center Critical Infrastructure Systems, including Cooling (CRAC, Pumps, Dry Coolers), Power Distribution (Switchgear, UPS, PDU, RPP, DC Plant, ATS, Generators, Fuel Tanks) and Fire Detection and Suppression.

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Extensive experience terminating CAT6 cables.

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Ability to lift 60-75lbs. and perform work requiring extended walking and bending.

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Must be able to contribute and support 24x7x365 operation.

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CompTIA A+ Certification or field related Trade Certification is highly desirable.


Education and Experience
:

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3+ years of experience in related field, or equivalent education.

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High School Diploma.


Travel Requirements:

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0-10%



FCC Unit_TWC: NAVIS
Controlling Establishment ID: 00800 - Andover 400 Minuteman Rd

More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.

Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status