SMT - Ops

Medtronic Inc. is the world's leading provider of Medical Device Technology. San Antonio houses the Customer Support Center of the Diabetes Division of Medtronic. In the Diabetes division Medtronic engineer's lifesaving technology such as the Insulin Pumps that allows insulin dependent Diabetic Clients to maintain tight control over their diabetes and live a healthier life.

In starting a career with Medtronic you will be a part of a revolution in Medical Technology, you will aid clients daily with maintaining their Diabetes, and you will also be a part of a company that sets you up to succeed in starting your career.

Medtronic is looking for Career minded Individuals for the Supply Management Team. Below is a breakdown description of the position I am currently hiring for. After reviewing apply at the link below.

Thank you for your interest in the Medtronic Supply Management Team Order Processing Specialist. Please review the information below regarding the position. It is vital that you are able to commit and agree to the following:

Schedule: This department is open from 7a - 7p. You will be assigned an 8 hour shift between these times bases on what territory you are assigned to.

Pay: 12.80/hr.

Start Date: November 10th

Mandatory Paid Training: 2-3 weeks (M-F) 8am-5pm starting November 10th

Location: Medtronic is located at 18302 Talavera Ridge, San Antonio, TX 78257. It's located in The Rim up the hill from Lifetime Fitness and directly across the highway from Fiesta Texas.

This is a contract-to-hire position. You are eligible to be considered for hire after 6 months with a realistic expectation that it can take 12 months for conversion. Benefits are offered through Aerotek during the contract phase.

Please review the attached job description and visit to learn more about the position and Medtronic as a company. It is up to you to research the company and educate yourself on Medtronic. We have also included a link to a short video that will summarize what it's like to work on the Sales Management Team (SMT), formerly known as SOS, through the eyes of a fulltime Medtronic employee, as well as general information on the Medtronic facility and its amenities.

Below is a video about Medtronic (Control and Click on the word Facility to view Video)

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(Ctrl + Click to open the link)

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As part of Supply Order Sales, the Order Sales Specialist will be responsible for the intake of Medtronic Diabetes supply reorders for the company's existing products, new products, and related accessories, including upselling of products to maximize insurance benefits. In this position, the employee will serve as the primary contact for order fulfillment including, processing and shipping customer orders. Order Sales Specialists are responsible for providing highly professional, courteous, and caring customer service. This role is also expected to collaborate with members of other departments, as required to fully address customer needs. Additionally, this role is responsible for communicating with representatives of healthcare plans and Health Care Professionals.
* Proven experience using a computer and, multiple software programs, and the ability to navigate through multiple screens and programs at the same time. Must be proficient with Excel, Word, PowerPoint and Outlook Desired: * Previous experience working in a high paced, goal driven, and results orientated sales environment * Previous experience receiving calls and making outbound telephone calls to customers to explain Insurance Benefits related to health insurance * Strong phone selling skills * Basic working knowledge of various health insurance plans offered by both government and commercial insurances (PPO, HMO, EPO, Medicare, Medicaid, HRAs) * Excellent customer service skills with ability to interact with both internal and external customers in a professional manner with customer-friendly focus and attention to detail in resolving issues * Must possess strong organizational skills, ability to handle multiple priorities, and demonstrate a strong work ethic * Ability to maintain composure, and to follow instructions and protocols when dealing with unfamiliar or unusual customer issues * Ability to speak clearly, concisely, and use proper grammar * Ability to multi-task in a fast paced environment and be able to work either independently or in a team orientated environment * Ability to document calls by typing on a keyboard while speaking to a customer on the phone * Intermediate level of math skill is required to assist customers * Previous experience working in the medical device field * Ability and willingness to work flexible hours and varying daytime shifts * Ability to work overtime

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services.  Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .