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Patient Care Coordinator - Norcross, GA
| Hours | Full-time, Part-time |
|---|---|
| Location | Norcross, GA Norcross, Georgia |
About this job
Energize your career with one of Healthcare's fastest growing
companies.
You dream of a great career with a great company – where you can
make an impact and help people. We dream of giving you the opportunity to
do just this. And with the incredible growth of our business, it's a
dream that definitely can come true. Already one of the world's leading
Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to
operate our Service Centers, improve our Service levels and help people lead
healthier lives. We live for the opportunity to make a difference and right
now, we are living it up.
This opportunity is with one of our most exciting business areas:
Optum –a growing part of our family of companies that make UnitedHealth Group a
Fortune 14 leader.
Optum helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions, and treatments;
helping them to navigate the system, finance their Healthcare needs, and stay
on track with their Health goals. No other business touches so many lives in
such a positive way. And we do it all with every action focused on our shared
values of Integrity, Compassion, Relationships, Innovation, and Performance.
Positions in this function are responsible for checking in, scheduling
appointments, answering billing questions and managing patient medical
records for a clinic. Roles may vary based on the size of the clinic(s).
Primary Responsibilities:
- Take incoming calls from members, referral sources and providers.
- Forward the calls to the clinical team when required.
- Filing and scanning documents into the EMR database.
- Assisting executive leadership with daily tasks.
Requirements
- High School Diploma/GED.
- 1+ year of Telephonic Customer Service experience.
- 6+ months of high volume Call Center experience.
- Able to navigate a Windows environment and utilize Microsoft Office.
- Hospice experience.
- Experience with EMR (Electronic Medical Records) databases.
At
Optum, you will perform within an
innovative culture that's focused on transformational change in the Healthcare
system. You will leverage your skills across a diverse and multifaceted
business. And you will make contributions that will have an impact that's
greater than you've ever imagined.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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